Student Health Services

West Chester University

Contact Information:
Wayne Hall, 2nd Floor
610-436-2509


Helpful Tips:What to Expect During Your Visit at Student Health Services

Our staff of Registered Nurses, Nurse Practitioners and Physicians provides primary medical care for West Chester University Students. We are well equipped to manage the illnesses and injuries common to a student population.

 

  • Appointments are scheduled for all visits except for emergencies. The earlier you call for an appointment, the more likely one will be available that does not conflict with your class schedule.

  • Students can make appointments by phone or in person.

  • If you arrive without an appointment, a nurse will talk with you to determine the severity of your illness or injury.


  • Bring your ID and health insurance card with you to your appointment.

  • The length of the appointment depends on the severity of the illness and/or services provided. As with all health care centers, emergencies that require immediate attention are seen immediately. Although they are infrequent, an emergency could affect your appointment time. If that occurs and you would like to reschedule, please speak with someone at the front desk.

  • The staff attempts to see all students in a timely manner while providing urgent care to students in need. If you are in the waiting room for more than twenty minutes, let someone at the front desk know so they can give you a status update.

  • The staff strives to complete medical appointments within one hour, but appointment time may be extended due to the need for extended services

  • Please inform your nurse if there are any concerns with your visit. If you are not comfortable speaking with your nurse, you can place your concern in the suggestion box in the waiting room or request an appointment to speak with the Assistant Director.

  • Please inform your nurse or provider at the beginning of your visit if you would like to go to an outside lab for ordered lab tests or would like to use a pharmacy to fill a possible prescription.

  • There is a $10 visit fee and fees for medications and supplies. A list of services and fees is available at the reception desk

  • Payment methods accepted are RamBucks or check. If you don’t have either of these, you can put you bill on hold and pay it at the Bursar’s office. The Bursar’s office accepts cash, check, credit and debit card