The purpose of the Information Technology equipment purchasing policy is to abide by PASSHE policies and procedures and provide cost-effective standards for all end user computer hardware, software, mobile devices, printers, storage, servers, and cloud services for West Chester University. These standards allow the Division of Information Services (IS) to leverage economies, streamline operations, minimize down-time and provide for a higher quality service.
If a specific requirement cannot be met by University standards then non-standard items (including but not limited to a major project) will be considered on an individual basis and require the approval of the VP for Information Services. Justifications can be sent to VPIS@wcupa.edu.
Information Services will only approve the requested purchase with the endorsement of the party’s immediate supervisor and the Division Vice President/Provost. Upholding these standards and regulations is a joint effort between Purchasing and the Division of Information Services.
This workflow is critical for WCU to inventory, image, configure, and service the equipment. In situations that require rapid response, the IT Help Desk will do everything it can to expedite requests. Technology requests that are specific to the needs of faculty/staff can be submitted through the IT Purchases website. Requests for technology that will be utilized by students for educational purposes should be directed to the Coordinator of Tech Fee Projects by emailing: email@example.com.
After a Technology Request Form. has been submitted, the IT Help Desk will generate a quote from the provided specifications and forward it to the party’s immediate supervisor for approval. Once approved, the IT Help Desk will then submit a requisition for the equipment. The IT Help Desk will then notify the department after the equipment has arrived, and has been configured to meet university standards.
NOTE: When an individual is no longer affiliated with university, it is the responsibility of the department to ensure the return of ALL assigned University-Owned equipment, and to notify the IT Help Desk to update equipment records.
The list of university supported Software, Desktops and Laptops (Windows/ Mac), Tablets (iPad/ Surface), printers, and monitors can all be found on the IT Purchases website and will be purchased through approved university vendors. Standardized Lenovo Desktops, Laptops and monitors are all in stock.
Through a Technology Request Form., departments may also request peripherals including but not limited to batteries, power adapters, fusers, external hard drives, etc.
Networking & Telecommunications will be the central billing and issuing agent of any University-Owned WCD with carrier services. Networking & Telecommunications will bill back departments using the campus charge-back procedures for all equipment and recurring monthly service and usage costs.
Departments will be responsible for monitoring the use of and paying for any carrier service charges for any University-Owned Wireless Communication Device (WCD) assigned to their department or department employees.