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ResNet Central


Contact Us  

ResNet Central

Brandywine Hall Rm 003, Ground Floor
709 S. New Street
West Chester, PA 19383

Phone: 610-436-2660
Fax: 610-738-0591

Richard A. Jackson
ResNet Central Manager

Welcome to ResNet!

ResNet Central provides Student Network support to all students, in addition to many other services. We are here to help you with technical questions, data (computer), video (cable TV), and voice (telephone) network support. We help you connect your personal computer and gaming equipment to the student network. If you are a WCU student and you need assistance, use our Service Request System to request service. It's the best way to get help!

ResNet Student Network

West Chester provides wireless connectivity in all student residence halls.

NOTE: In order to connect to the campus network all wireless computers must install the Clear Pass OnGuard Key. This is not the same as the SafeConnect Key you may have installed from previous semesters. It is important that you uninstall the SafeConnect program from your computer before installing the new Clear Pass OnGuard Key. Follow this link to get concise directions regarding downloading and installing the Clear Pass OnGuard Key software .

Connecting Game Consoles

ResNet does not officially support the use of wireless game consoles, however, as a courtesy to our students, we do assist in providing network access for game consoles and other media devices. Anyone who wants to use the network for this purpose should connect to RamNet Guest. Game consoles will be unable to connect to RamNet.


IPTV is available to students who live in non traditional dorms. At the present time if you live in a USH dorm you do not have access to IPTV.

The dorms which do NOT provide IPTV include the following:

  • University Hall
  • Allegheny Hall
  • Brandywine Hall
  • Commonwealth Hall
  • The Village
  • East Village

 NOTE: IPTV access is based on personal accounts. If you live in a non traditional dorm but are visiting someone in a dorm with IPTV, you will not be able to access IPTV. If you live in a traditional dorm you will be able to access IPTV in any dorm.

  • For any IPTV apps go to:
  • For questions regarding IPTV availibility for USH residents contact their office at 610-436-3307
  • Xfinity App Issues, contact: Residence Life at 610-436-2344
  • Comcast support is available via or 877-978-3229.