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Office of Services for Students with Disabilities


Contact Us  

Office of Services for Students with Disabilities

Lawrence Center 223
West Chester, PA 19383

Hours of Operation:
Monday - Friday
8:30 a.m. - 4:30 p.m.

Phone: 610-436-2564
Fax: 610-436-2600

Mission Statement of the Office of Services for Students with Disabilities

The Office of Services for Students with Disabilities operates as a centralized services center for students and faculty. To be eligible for services and accommodations a student must have an identified disability, submit appropriate documentation, and contact the OSSD Director to request services. Because each person's situation is unique, documentation requirements vary by situation. Students should not delay meeting with the OSSD. If you have questions regarding your documentation, this can be discussed during your meeting. In addition to providing accommodations, the OSSD is a recipient of a TRIO/SSS grant that allows us to provide additional services including academic coaching and tutoring for math and writing.

The Office of Services for Students with Disabilities ADA Awareness Videos

Message from the President

Prospective Students

High school students with physical and/or learning disabilities are invited to attend a Prospective Student Mini Question & Answer Session. Please contact our office to learn what session dates are available. Please note that prospective students must be present at the sesson. Appointments can be arranged by calling 610.436.2564.

OSSD Services Provided For Students With Disabilities

  • Special Summer Orientation
  • Central Documentation File
  • Optional Comprehensive Needs Assessment
  • Advocacy with Faculty
  • Academic Coaching
  • Alternative Test-Taking Arrangements
  • Priority Registration
  • Note-Taking Support
  • Content Tutors
  • Study Skills Tutoring
  • Taped Texts Assistance
  • Adaptive Technology
  • Readers for Visually Impaired Students
  • Interpreters for Deaf Students
  • Peer Support


Starting Fall 2013, the Proctoring Center no longer uses a paper proctoring form. We now have an online form to request and schedule all exams.

Accommodation Process

Accommodation Process
  1. Submit documentation of disability to OSSD and schedule appointment to meet with Director of OSSD.
  2. Meet with Director to review documentation and determine reasonable accommodations.
  3. Receive Letter of Accommodation in WCU e-mail; print copies of the letter for each of your professors.
  4. Meet with your professors to deliver accommodation letter and discuss procedure to implement.
  5. Welcome to an Accessible WCU!

Interactive - Accommodation requests usually require a face to face meeting with OSSD staff, where student makes a request for specific modifications to classroom procedure. Students should have already submitted documentation of their disability.

Relevant and Timely - Requests should precede the need for an accommodation so there is sufficient time to make arrangements. Accommodations will not be granted retroactively. Some requests such as those for captioners, ASL, etext and alternate formats need to be made up to 4 weeks in advance of the semester (see technology link).

Supported and Reasonable Requests - Accommodation requests must be related to the initial presentation of the limitation and when the situation warrants a change. Requests to alter accommodations to improve a grade are not appropriate.

Effective Responses - OSSD will provide Letters of Accommodation each semester upon written request. Letters of Accommodation will be sent via secure e-mail to students. Faculty who receive Letters of Accommodation should be provided an opportunity to discuss provisions; for example, extended time on tests prior to implementation. The OSSD recommends that students present Letters of Accommodation in the initial week or two of class and at least a week prior to the first test.

If the accommodation is not met in class or you need additional assistance, return to the OSSD. We provide proctoring for tests, if you need a reader or scribe and a distraction reduced environment.

Determining Eligibility for Services

  • Providing documentation of disability is the responsibility of the student. In general, the less obvious the disability, the more information is required to assess a student's needs and make accommodation recommendations.
  • Documentation should be recent, relevant and comprehensive and, where appropriate, contain test scores and interpretation (e.g., learning disability reports, audiograms, etc.).
  • If the original documentation is incomplete or inadequate to determine the extent of the disability or reasonable accommodation, West Chester University has the discretion to require additional documentation. Any cost incurred in obtaining additional documentation is also borne by the student. If the documentation is complete but the university desires a second professional opinion, the University bears that cost.

Note: The University reserves the right to deny services or accommodations pending the receipt of appropriate documentation.