West Chester University
Dr. Margaret Ervin
Associate Professor of English
FHG Library Room 251
Why can't I just mail in my paper and then get it back, edited?
The online tutoring program is designed to help students become more successful writers, and the best way to accomplish this goal is to take part in a real-time session with a writing consultant.
Why can't I get help on my paper at 3:30 in the morning?
We don't have the necessary funding to pay writing tutors to work around the clock .
Why can't I get a session during whatever time I want?
At any given time during writing center hours, we have two-three tutors available to work with writers. Sometimes, these tutors may already be scheduled to work with another writer. To assure your place in the schedule, you should request your appointment as far in advance as you can.
I have never used GoTo Meeting. How does that work?
See the Online Writing Consultation page (link at left). When it is time for your session, the writing consultant will e-mail you a link that will take you directly to the online meeting. You need no prior experience using the program. When you receive your email, you will see a link to the session with directions in the body of the email. Please make sure your speakers' volume is turned up and your webcam is on (if you would like). Once you're connected, the consultant will ask you to share your screen and you will begin the session.
Why do I have to sign up for an hour-long session to get an online writing consultation?
We want to allow you and your consultant ample time to connect and work together, especially for first-time users who aren't accostomed to using this program.