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The Schock Financial Aid Office

Haven't Received Award Letter

Contact Us  

The Schock Financial Aid Office

25 University Avenue, Suite 030
West Chester, PA 19383

Phone: 610-436-2627
Fax: 610-436-2574

Fall Hours:
Monday, Tuesday, Thursday, Friday: 8:00am-4:30pm
Wednesday: 9:00am-4:30pm

Summer Hours:
Monday, Tuesday, Thursday, Friday: 8:00am-4:00pm
Wednesday: 9:00am-4:00pm

Financial Aid TV Icon: VideosWondering why you haven't received your financial aid award letter?

Remember you must...

  • Submit a FAFSA and list West Chester University (003328) on the application.
  • Be accepted as a "DEGREE" status student working toward a degree or certificate in an eligible program.
  • Be accepted or enrolled in at least 6 credits - half time.
  • Be a U.S. citizen or eligible non-citizen.
  • Meet the satisfactory academic progress (SAP) requirements as a degree student.
  • Not be in default on a student loan or owe any repayment to a financial aid program.
  • Not have a drug conviction for an offense that occurred while you were receiving federal student aid.
  • Be registered for Selective Service, if you are male 18 or over.

Can you answer YES to ALL of the following questions?

*Check Each That Apply




Please update and submit your FAFSA, ASAP.

Follow-up with the Admissions Office.

Sometimes this is a problem please contact or office

Please schedule additional credits.

Please review the requirements.

Please contact our office

Check your email for any messages.
If you have checked YES to every question above, and have still not received your Award Letter, please Email our office at and we will process your request.