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D2L Services

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D2L Services

Main Office:
20 Anderson Hall
725 S. Church Street
West Chester, PA 19382
Phone: 610-436-3350, option 2
Email: d2l@wcupa.edu


D2L Administrator

Paul Gargiulo
Room: 20A
Phone: 610-436-3341
Email: PGargiulo@wcupa.edu


D2L Support and Training Specialist

Norma (Noni) Kline
Room: 20E
Phone: 610-436-2194
Email: NKline@wcupa.edu


D2L After-hours Hotline

Phone: 1-877-325-7778
Submit a question to Desire2Learn Technical Support

WCU D2L Services Office

Desire2Learn has altered their company name from Desire2Learn to simply, “D2L.” The name Desire2Learn will be phased out over the next 6 months. D2L also named their collection of educational tools which includes their Learning Environment, e-Portfolio, Insights, Degree Campus, etc to “Brightspace by D2L.”

What does this mean for faculty and students at West Chester? Not too much, but you may begin to notice references to Brightspace and the Brightspace Community in upcoming documentation. For more information regarding these changes, please watch the official announcement by President, & CEO of D2L, John Baker.

 

D2L is the learning management system used by WCU to support online education for faculty and students.

The WCU D2L Services office is located in Anderson Hall, Room 20.

If you need assistance during regular business hours (Monday-Friday: 8:00am-4:30pm), staff will be available to provide expert support for D2L related issues in person or by phone(610) 436-3350 ext. 2, email, or ticket.

  • After Hours D2L Technical Support (after 4:30pm, weekends)
    • Faculty and students can call 1-877-325-7778 or submit questions to D2L Technical Support
  • Password Issues

D2L Internet Browser Recommendation

D2L Services recommends the use of Mozilla Firefox when working in the D2L environment. You can download Mozilla Firefox by visiting the Firefox website. If using Internet Explorer or Safari, you may experience issues when working within D2L.

D2L Monthly Maintenance

Please be advised that the D2L Hosting Facility performs scheduled server maintenance between 1:00AM and 7:00AM on the 2nd Sunday of every month. During this time, the system will not be available; please try to access the site again at 7:01am EST or shortly there after. If you have any questions, please send us an e-mail.