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IT Help Desk

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IT Help Desk

Address:
21 Anderson Hall
725 S. Church Street
West Chester, PA 19382


Phone: 610-436-3350
Email: helpdesk@wcupa.edu

The IT Help Desk is the primary point of contact for computer-related inquiries and problems, as well as the liaison between the campus community and the Client Services' technical personnel. IT Help Desk analysts will make every attempt to answer questions or resolve computing problems directly. Any problems that the IT Help Desk are unable to resolve will be forwarded to the appropriate technical personnel to ensure a timely resolution.

  • IT Help Desk Hours
  • Mobile Device Email Configuration
  • Password Change
  • WCU Mobile
  • RamCloud

Green Ideas

Tips For Conserving Energy In The Office

  • Use double sided printing and copying whenever possible.
  • Use a printer that can print double-sided documents. When making copies, use double-sided copying.
  • Review documents on the screen instead of printing a draft.
  • Consider purchasing an ink jet printer instead of a laser printer. Although they are a little slower, they use 80-90 percent less energy.
  • Turn the computer off overnight and on weekends.
  • Turn off your monitor when you go to lunch or to a meeting.
  • Wait until you are ready to use the PC before turning it on.
  • Do not turn on the printer until ready to print. Even an idle printer consumes energy.
  • Connect PCs, monitors, fax machines, and computer "peripherals" to one power strip. Then, turn off that power strip every night and when not in use.
  • Turn the lights off in rooms when not in use.