Client Services

West Chester University

21 Anderson Hall
West Chester, PA 19383
610-436-3350
helpdesk@wcupa.edu

Course Descriptions

Course Descriptions

Administrative Systems SAP and Peoplesoft
Adobe Software  
Blackboard  
E-mail
Microsoft Outlook
Global Environment
Internet
Presentation Packages
Microsoft Powerpoint
Security/Safe Computing  
Spreadsheets
Microsoft Excel
Windows Environment
Windows Vista
Word Processing
Microsoft Word
Miscellaneous  

 

WINDOWS ENVIRONMENT

INTRO TO WINDOWS VISTA

Preview Microsoft's new operating system, Windows Vista. Basic features will be demonstrated with an opportunity for Q&A. This session is hands-on.

WINDOWS VISTA & OFFICE 2007

The wow starts now! Preview Microsoft's new operating system, Windows Vista. Basic features will be demonstrated with an opportunity for Q&A. Office 2007 and Internet Explorer v.7 will also be featured. This session is not hands-on.

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E-MAIL

Microsoft Outlook is a mail system that allows you to make appointments with its electronic calendar system, Microsoft Outlook Calendar.  You will also have a chance to setup a rolodex within your mail, and with just a click of a button you will be able to go directly to your hard drive to access a document.

OUTLOOK 2007

Better manage your time and information using Outlook 2007.  The Office Fluent Interface incorporates an intuitive experience integrating the expanded functionalities found in the other Office 2007 applications.

OUTLOOK CALENDAR 2007

Utilize the electronic calendar in Microsoft Outlook to schedule appointments, arrange meetings, and generally organize your time.  Learn how to “digitize” your date book and improve professional and personal efficiency.  New 2007 features include a really simple calendar sharing process, calendar snapshots, task integration into your calendar and improved scheduling capabilities.


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GLOBAL ENVIRONMENT

INTERNET EXPLORER v. 7.0

Improved security and a new interface are two of the technical reasons for the Internet Explorer v.7 upgrade. Attend this informative overview and discover the dozen or so other really COOL features. 

 

HTML

In this introductory course, learn how to create and maintain a web page using the authoring program, HTML, as well as compose HTML documents using text editors. Topics Covered include: formatting, creating tables, incorporating images, hyperlinks and adding color.               

WEBMAIL

Learn how to access your WCU email from an off-campus location. This convenient utility has recently received a facelift and is easier and more appealing than ever!

prerequisite: you must have a wcu email account

INTRODUCTION TO DREAMWEAVER

Expand your web design knowledge. Experience how simple it is to create and manage a professional web site using Macromedia Dreamweaver. You will gain a basic understanding of this web development application.

 

CREATING FORMS IN DREAMWEAVER

Forms are a primary way of web interactivity allowing you to collect information and transmit that information to an email address. Forms can be used for surveys, information gathering, online quizzes, applications, etc. You can also use Dreamweaver to create and add objects to your forms such as text fields, buttons, checkboxes, radio buttons, and list/menus as well as text, tables, and images.

PREREQUISITE: INTRO TO DREAMWEAVER

WEB DESIGN

“Your competition is just a click away” Come learn how to best design your site to attract users and how to keep them interested in coming back.   Topics include: homepage design, navigational menus, structure of secondary pages, as well as, the general dos and don’t's of web design.

CREATING ONLINE SURVEYS…Using “SURVEY MONKEY”

Online surveys have become an important mechanism for gathering information, conducting research and performing assessments.  Survey Monkey is an online tool for developing and launching online surveys, which also includes functionality for compiling and analyzing respondent data.  Come learn the basics of this inexpensive and feature-filled program.

INTRODUCTION TO SHAREPOINT

This class is open to current individuals who have been assigned rights to a WCU SharePoint site. This class concentrates on the non-technical user who will view, edit and contribute content to a Site.


PREREQUISITE: MEMBER OF A WCU SHAREPOINT SITE

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WORD PROCESSING


Microsoft Word for Windows is a powerful word-processing tool.  Word allows you to create letters, documents and memos, and with the click of the mouse, features like text enhancements, graphics, tables and columns will help you to create a professional looking document easily.

WORD 2007

Microsoft Office Word 2007 takes you to the next level of document production.  Appreciate the new features and improved interface of this software application staple.

 

WORD 2007 INTERMEDIATE

Expand your word processing skill level, integrating new features.

prerequisite: word 2007

 

MAILMERGE FOR MICROSOFT WORD 2007

Learn how to create and customize various document types for mass mailings with this time-saving tool.  Utilize Word 2007 functionalities to produce professional form letters or mailing labels.

PREREQUISITE: WORD 2007

MICROSOFT PUBLISHER 2007  

Microsoft Publisher 2007 is a publishing program that allows users to create professional looking documents such as newsletters, flyers, brochures, gift certificates, and business cards. This unique program includes several different pre-designed templates that make it quick and easy to create a professional-looking document.

PREREQUISITE: WORD 2007

 

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SPREADSHEET

Microsoft Excel for Windows is one of the most respected spreadsheet packages on the market.  Spreadsheets allow you to keep a budget for financial planning and will do all of the calculating for you.

EXCEL 2007

Analyze this:  In Excel 2007, you will be amazed at the expanded workspace, improved functionality and dramatic visual effects delivered by this upgraded workhorse.

CHARTS AND GRAPHS FOR EXCEL 2007

Excel 2007 turns information entered inside rows and columns into an easy to read and comprehendable chart complete with pretty colors! 

PREREQUISITE: EXCEL 2007

ADVANCED EXCEL 2007

Master the advanced techniques Excel has to offer, such as linking worksheets, adding graphics, and the new feature "text to speech".

PREREQUISITE: EXCEL 2003 OR EXCEL 2007

MANAGING DATA WITH EXCEL 2007

Utilize your excel skills in data management. This session will demonstrate the rich set of list management features making it simple to organize and analyze information. In this seminar you will learn how to import, sort, filter, use data validation and much more.

PREREQUISITE: EXCEL 2007

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PRESENTATION PACKAGE

Microsoft PowerPoint for Windows is the leader in presentation graphics software.  PowerPoint features include text handling, outlining, drawing, graphing and presentation management tools which help to create professional looking presentations with the click of the mouse.

POWERPOINT 2007

The remake of PowerPoint further simplifies the creation of high-impact presentations while incorporating improved functionality with new visuals and designs.  Take a test run and realize how easy it is to effectively deliver information in this visual format.

ADVANCED POWERPOINT 2007

You;ve made a few PowerPoint presentations in the past but now you want to try some new tricks to jazz up a presentation sor you simply want to get more out of PowerPoint. In this course, you will learn how to use advanced techniques to create effective and interesting PowerPoint presentations.

PREREQUISITE: POWERPOINT 2007

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ADMINISTRATIVE SYSTEMS

PEOPLESOFT - Faculty

This faculty-focused seminar will demonstrate how to access and navigate myWCU - PeopleSoft Campus Solutions 9.0.   During this session you will learn how to view faculty workloads, class rosters, student records, student advisement information, on-line grading and much more.  Participation in this class is a requirement for account and security privileges.    

 

PEOPLESOFT - Staff

This is a staff-focused seminar utilizing PeopleSoft Campus Solutions 9.0 (myWCU).  You will learn how to navigate the Student Services Center, obtain information on Work/Study students within your department, class information – including faculty work schedules and rosters, and how to run departmental reports.  Participation in this class is a requirement for account and security privileges.   

 

BASIC SAP NAVIGATION

Recently WCU migrated from the PeopleSoft Financial software system to the PASSHE SAP Financial system. This Basic SAP Navigation training session is a prerequisite for obtaining a SAP user ID which allows access to the SAP Financial system.  Only employees who, as part of their official duties and responsibilities, are required to access budget, financial, and procurement information or to process purchasing requisitions should take this session.

SAP BI Financial / Budget Reports

Tired of logging into the SAP Finance system to try to find budget and expense data?  Confused about submitting the ZBUDSTAT report or the ZFM01_EXP report?  The Finance and Business Services division and the Budget Department have a better answer.  There is a new web-based financial report that allows you to easily view and/or download financial and budget information to Excel.  Find out what is available for determining budget, commitment (encumbrance), and actual expense totals along with the resulting budget balance.

Please note that only a cost center / department manager or an official designee should register for this session.

SAP ZFM01 Reports

Learn how to use the SAP ZFM01 and ZFM01_EXP reports to obtain current budget balances as well as review budget, expense, and commitment (encumbrance) transaction details.

 

Please note that only a cost center / department manager or an official designee should register for this session.

SAP Electronic Requisition

A requisition is a document requesting the purchase of goods or services. Electronic requisitioning empowers employees to create and manage their own requisitions while making the procurement process both faster and more responsive. Requisitions are electronically routed to Purchasing and Contract Services for the issurance of purchas orders. This electronic purchase requistioning class covers how to create and manage purchase requisitions. Only employees who, as part of their official duties and responsibilities, are required to purchase goods or services should take this session (pre-approval or appropriate cost center manager is required).

PREREQUISITE: BASIC SAP NAVIGATION

SAP BI Multi-Year Report

This new SAP BI report is designed to provide a financial/ budget history for multi-year entities like scholarships, grants, endowments, and projects. These fund centers typically span multiple years while the initial SAP BI report is limited to reporting on one specific fiscal year at a time. With this new BI report,users can get a complete SAP history for one or more of these multi-year entities.

 

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SECURITY/SAFE COMPUTING

FILE MANAGEMENT

A 12-step self-help program demonstrating critical data file management and file back-up techniques.

BACKING UP DATA

A primary responsibility of every computer user is performing regular file backups.  To back up data is to copy to another medium so that, if the active data is lost, it can be recovered in a recent if not completely current version.  There are many ways of backing up your data and just as many types of media to use as well.  This session covers these critical procedures and devices.

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ADOBE

CONTRIBUTE

Learn how to update your department website with the new Content Management software, Contribute.  Discover how to collaboratively author, review, and publish web content without needing to know Dreamweaver or HTML.  Adobe Contribute is a simple word editor that allows you to add tables, images, links, modify fonts, colors, etc. to web pages without ever viewing the code!

PDF FILES      

PDF (portable document format) files allow you to view and print a document as the author intended it. They are widely used for brochures, magazines, forms, reports, interactive online reading and other materials with complex visual designs.

PDF FORMS

Creating forms no longer needs to be a major challenge. With Adobe LiveCycle Designer you can create user friendly forms from existing documents created in Word or other Office applications. This software will analyze your file and place form fields where needed based on its appearance. You will learn how to create fillable forms that can be submitted back to you via email by the click of a button.

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BLACKBOARD

BLACKBOARD BASICS

This workshop is designed for faculty who are brand new to the WCU Blackboard system or for those who want to review the basics.  

BLACKBOARD BRIEFING

This workshop is an open session designed for Faculty who have attended Blackboard Basics or who have Blackboard course management experience and are interested in learning additional skills and/or refining their current sites. 

BLACKBOARD MAINTENANCE

This workshop is designed for faculty who would like to master end of semester course maintenance. Exporting/importing  a course shell  and archiving courses will be discussed.   Learn how to manage courses from one semester to the next.

 

ELECTRONIC SUBMISSIONS: THE ASSIGNMENT MANAGER AND THE JOURNAL/BLOG TOOL FOR ONLINE PRIVATE ENTRIES

Blackboard provides two tools that allow students to submit assignments electronically. The Assignment Manager takes the best parts of the Digital Drop Box but adds, organization, grade ability, grade book categorization and sorting. The Journal/Blog tool allows students to copy/paste or write directly on to blackboard (all entries are private). In this workshop we will explore both tools in depth and explore options for using one or both in a course.

BLACKBOARD: DISCUSSION BOARDS

Blackboard’s Discussion Board is a powerful tool for stimulating reflection, discussion, and peer review of drafts or designs. To help you take advantage of the Discussion Board, this workshop will show you to do the following:  •set up a forum  •participate in a forum •monitor students’ contributions to a forum  •evaluate student work

BLACKBOARD: ONLINE QUIZZES/EXAMS & GRADEBOOK

Attendees will learn how to set up, produce and evaluate quizzes. We will also explore the built-in gradebook feature of Blackboard, including designating weights; how students to view their grades; and how to enter and retrieve information throughout the semester.

BLACKBOARD: ENHANCING YOUR COURSE WITH MULTIMEDIA

This workshop will explore how to personalize your course shell by adding graphics, embedded video and audio clips, course banners, customized menus, and other methods to make your course an interactive destination.

INTEGRATING LIVE CLASSROOM WITH BLACKBOARD

Join us for a demonstration of Live Classroom, the fully featured live virtual classroom supporting audio, video, application sharing, and content display.  Live Classroom enables instructors to add vitally important elements of interaction that simply cannot be provided in a text-based course. Personalize your online courses by holding live, online classes, office hours, guest lectures, webcasts, or meetings.

 

WIKIS, BLOGS & COMMUNICATION TOOLS

With Wikis (Teams LX) online collaboration between students is not just a goal, but a reality. For the first time, you can organize students into groups and assign each group to jointly author a dynamic website with multi-media content. And when the Teams site is done, instructors can view each group member's contributions and grade them accordingly. With Journal LX, instructors can create blogs in which students can gather information and reflect on course-related topics and assignments. Students can review and comment on their peers' postings, and instructors can participate with students in the evolving dialog. The session will provide an overview and best practices of the journals and teams tools. Participants also will learn how to set up a journal and teams site.

 

BLACKBOARD: BLOGS/ JOURNALS & WIKIS

The Blog/Journal tool and the Wiki tool provide additional options for communication and collaboration in Blackboard.  Using the Blog/Journal tool, instructors can create blogs in which students can gather information and reflect on course-related topics and assignments. Students can review and comment on their peers' postings, and instructors can participate with students in the evolving dialog.  The Blog/Journal can also be set up as a private journal that only the instructor & student can view.  The Wiki tool allows students to collaborate in discussions, projects, or both as teams.  After collaboration, instructors can review the history of the wiki, which shows each team member’s contributions.

 

BLACKBOARD'S VOICE COMMUNICATION TOOLS

Voice Communication Tools allow instructors to add a recorded voice component to their courses.  This can be particularly useful for web-based instructional materials and courses. Wimba's audio resources can be incorporated into many types of curricula including Foreign Languages. This workshop will introduce two new tools available for Blackboard: Horizon's LIVE Classroom and Voice Communication Tools. You will learn about the exciting new features in each.

BLACKBOARD: COURSE MIGRATION

The goal of this course is to simplify the process of uploading content, and saving you from hours behind the computer screen.  In this course you will learn the best practices for moving content from one semester to the next using the Export/Import features.  You will also learn how to upload multiple documents using the Document Packager.

BLACKBOARD: ADAPTIVE RELEASE

This course provides a way to make content items available to specific users or groups without actually releasing it to the entire class. The conditions can be based on a variety of variables which are designated by the instructor. This session will demonstrate how to "Release" contect to individual users and groups related to availibility, date and time, scores, and/or attempts on any Gradebook item in the course.

BLACKBOARD: TURNITIN

This course provides instructors with the ability to check papers for plagiarism using the Turnitin Building Block. Turnitin assignments are securely and seamlessly submitted on BlackBoard and are checked for plagiarism using Turnitin's selected databases.

BLACKBOARD OPEN FORUM

Are you new to Blackboard and want to find out about the different building blocks it offers or are you an advanced user and have specific questions? Join us for this open- forum session about Blackboard.

 

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MISCELLANEOUS

  

OFFICE 2007 OVERVIEW

This session will introduce you to the new and basic features of Office 2007.

SMART TRAINING (SMART BOARD TECHNOLOGY)

Have you been to a classroom and wondered how to use the new Smartboard? This session will review the basics of Smart technology and how to incorporate it into your classroom.

TABLET PC

Learn how to carry out flexible computing tasks that augment the role of traditional laptop computers. Discover how Tablet PCs can be utilized for lecturing.

TYPING TUTORIAL

This typing tutorial is a versatile program designed for everyone from the novice typist to an experienced keyboard professional. This is an excellent learn-to-type program.

DIGITAL CORNER ORIENTATION SESSION

Have you been to the Faculty/Staff Digital Corner technology lab yet?  Check out this great resource that is available just for faculty & staff.  This technology lab includes software packages, computing & technology equipment and  individualized instruction to help you with a wide range of academic, administrative and research related projects.  Some of the resources include:

  • Scanners
  • DVD/CD burners
  • VHS/DVD duplicators
  • Test scoring
  • Special software
  • Personalized instruction & assistance and more…

And for more information about Digital Corner, check out the Digital Corner website at http://www.wcupa.edu/infoservices/digitalcorner/

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