Client Services

West Chester University

21 Anderson Hall
West Chester, PA 19383
610-436-3350
helpdesk@wcupa.edu


Alumni - West Chester University

Technical Services Team

The Computer Technical Services Team, consists of 2 full time technicians and skilled student interns, averages 150 service requests per month, in which it provides the following services for faculty and staff computer users:

  • Installation of new equipment (computers, printers, scanners, hard drives, memory upgrades, etc.)

  • In-office troubleshooting for hardware, software and network computing problems

  • In-office repair of hardware and software problems when possible

  • Repair workshop for problems that are unable to be resolved in user's office

  • Coordination with product vendors for warranty repairs.