Technical Services Team

The Computer Technical Services Team, consists of 2 full time technicians and skilled student interns, averages 150 service requests per month, in which it provides the following services for faculty and staff computer users:

Installation of new equipment (computers, printers, scanners, hard drives, memory upgrades, etc.)

In-office troubleshooting for hardware, software and network computing problems

In-office repair of hardware and software problems when possible

Repair workshop for problems that are unable to be resolved in user's office

Coordination with product vendors for warranty repairs.