Office of Publications,
Printing, and Editorial Services

West Chester University

13/15 University Ave
West Chester, PA 19383
Phone: 610-436-2231
Fax: 610-436-2790

Customer Feedback

The Office of Publications and Printing Services asks for customer feedback on how both the Office of Publications and the Graphics and Printing Department have performed in terms of job satisfaction, on-time deliveries, quality, service, and telephone/e-mail responses if questions or problems occur with a project.

On this site is a form developed through Survey Monkey that customers can either fill out online or print off and send it through campus mail. The survey will remain anonymous, unless a customer chooses to give his or her name. Please click on the link below for the office that did the project, or fill out two surveys if Publications worked on developing the materials, and then Graphics and Printing did the graphic design, photocopying, or printing. Please do one survey for each separate publication, as opposed to grouping all publications together for the year.

Please take a few minutes to answer the survey questions and submit the form electronically or return it to the office address below by May 15 of each calendar year:

Office of Publications and Printing Services
13/15 University Ave., Room 301
Or
Graphics and Printing
821 S. Matlack St., Suite C (Warehouse)

Anyone uncomfortable returning the survey directly to one of these offices or posting it to Survey Monkey can send it to the offices’  supervisor, Dr. Mark Pavlovich, vice president for advancement, 101 Filano Hall.

Thank you in advance for any assistance in helping these offices meet their evaluation objectives. Both Publications and Graphics and Printing want to be of service to the campus community, and this input will be valuable in assessing what the offices are doing well and the areas that may need some improvement.

Publications: Click here to take survey

Graphics and Printing: Click here to take survey