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Counseling & Psychological Services


Contact Counseling & Psychological Services  

Counseling & Psychological Services

Lawrence Center, Second Level
705 S. New Street
West Chester, PA 19383

Phone: 610-436-2301
Fax: 610-436-3114


Emergency Response

Public Safety: 610-436-3311 for safety concerns
Counseling Services:
610-436-2301 for behavior or mental health concerns
Emergency Medical Services:
610-436-3311 (will link to 911)

Crisis Intervention (Exton) for community help: 610-918-2100
National Suicide Prevention Lifeline: 1-800-273-8255

The Crime Victims' Center of Chester County, INC: 
610-692-7273 (sexual assault)
610-692-7420 (other crimes)

National trans-led organization with info and hotline:  877-565-8860

More information

Walk-in Hours

Semester and Triage Hours
Students must walk in during Triage hours* to begin counseling appointments.

The Counseling Center

Monday-Friday: 8:00am-4:00pm
Open when classes are in session
Any after-hours emergencies must go through Public Safety (610-436-3311)

*Triage Hours

Monday-Friday: 1:00-3:00pm (during Fall and Spring Semesters)
It is first-come/first-served, so allow enough time to complete computerized "paperwork" and then meet face-to-face with a psychologist for a brief assessment
There is no charge for a triage assessment or counseling with a psychologist at the Counseling Center

Crisis Reponse

Crisis Text Line
Text START to 741-741

This is a free, crisis text line. A trained crisis counselor will receive the text and respond quickly. This service is not sponsored nor supported by the University; this is a free nationwide crisis text line for anyone to use. For additional information see


*************** CONGRATULATIONS to all graduates in the CLASS OF 2019!  ***************

The mission of the Department of Counseling and Psychological Services (The Counseling Center) is to promote optimal health through the provision of quality mental health services for all currently enrolled West Chester University students.  We are a short-term Counseling Center, so sessions are limited; however, we also have a Clinical Case Manager to assist with off-campus services.  We are also a training site, meaning advanced doctoral students engage in the provision of therapeutic services to students under the supervision of licensed psychologists.  The Counseling Center is in Lawrence Center, Suite 241 -- it is a welcoming environment that appreciates multiculturalism and diversity.


It's not always easy to navigate the transition when your student goes off to college. If you've ever wondered about the most effective ways to support your student now that they're at WCU, please take a look at the video. 

Parents Tips for transitioning Students to College

Student tips for transitioning to College

Watch the Parent Student Transition videoPlay video


In light of the sad news about several  individuals who ended their lives, we are posting the following resources:

Suicide warning signs    
Speaking of Suicide (podcast)  
Resources on suicide prevention

It is important for everyone to know that taking one's life does not make it any better for those who knew them.  Individuals who are feeling depressed and suicidal sometimes think it will ease the burden --that others will not miss them -- that is absolutely not true.  Everyone is loved and should know that there is hope!  Life can be challenging, and in this day of social media, it seems like everyone's life "on line" is great.  We know that simply is not true. 
So, if you are feeling that you don't know where to turn and you are feeling hopeless, please contact the National Suicide Prevention Lifeline at 1-800-273-TALK (8255).


Dog Therapy Requests:  If you are with a Residence Hall and you would like the therapy dogs to attend an event, here are the guildelines.  Email Dr. Rachel Daltry ( at least 2 weeks prior to the event.  You must include:  1) the requested date, 2) the requested time, and 3) the nature of your request.  In other words, what is the program you are presenting?  [Sorry but it cannot just be a visit with the therapy dogs :)]  Because the therapy dogs book up quickly and already have PR commitments with us, requests will be filled when possible!

Dog Therapy


Dog dates for Fall 2019 will be posted as soon as they are confirmed!  In the meantime, have a safe and happy summer!!!

Missing your furry little friends at home? Visit them on Twitter @WCUDogTherapy.


  • Groups for Fall Semester 2019 will be posted soon!

Student Activism: In light of recent events, we provide the following suggestions.


The Most IMPORTANT way to care for yourself, is to: TAKE BREAKS

Activism is emotionally and physically exhausting. Give yourself permission to take breaks –you need to recharge!

Ways to take breaks:

Disengage from Social Media

  • The onslaught of negative messages online can feel overwhelming. Disconnecting regularly is a good way to take a break and come back to the issues another time.

Disengage entirely

  • You are such an important resource. Sometimes giving it your all means saying, “no.” This does not mean you don’t care about the issue – you just need some time to yourself.

Emotion check-in

  • Your mental health is very important. Check in with yourself to see how you are feeling – remember that your emotions are valid. Make sure to be kind to yourself. If your emotions are intense, this may be a sign to take a step back.

Physical health

  • Make sure you are tending to your physical needs. This means eating well, staying hydrated, exercising, limiting substance use, and treating illness.

Social Needs  

  • Tend to your relationships. Spend time with friends. Call your family members. Share time with like-minded individuals.

Self-care looks different for everyone. Take some time to create a personal plan of how to take care of yourself and tend to your needs.





There are times you may read or hear something bigoted, offensive, deplorable, or hateful. There are many ways to respond to this. Sometimes, it is most powerful to make your voice heard by speaking out. You can do this by addressing the source, posting online, joining a group/cause, talking to a government official or law officer, or speaking with family/friends. There are other times when your safety may feel threatened by speaking out. This is an important time to do what you need to do to take care of yourself. Never act violently – you may harm yourself or others. Instead, seek support from people you trust.

Remember that the work you do as an activist is courageous, empathic, and valuable. Be good to yourself while you be good to the world.


We realize that acts of massive violence are hard to understand and grasp. It is more widespread and you may feel afraid and traumatized just looking at the media coverage. The shootings may challenge your sense of safety, equilibrium, and hope for the future. For some, it will trigger memories and feelings that are difficult to process. These occurrences do elicit many different emotions, such as shock, sorrow, numbness, fear, and anger. You may have trouble sleeping, concentrating, and continuing with your coursework.

Here are some tips on managing your emotions and recovering your sense of balance:

  • Talk about it and ask for support from friends, faculty, and staff.
  • Be sensitive to your colleague’s feelings and reactions along with your own emotions.
  • Turn off the social media. Give your brain a chance to recuperate and decrease your stress.
  • Take care of yourself, exercise, eat normally and try to sleep.
  • Use the LiveSafe app to report any unusual activity.
  • If you feel unsafe, be around friends, have someone walk with you across campus and connect with others. Usually these tips are helpful during the crisis.
  • For more information on how to cope and deepen your resilience, the following are good resources:

Counseling Services

  • Individual Counseling
  • Group Counseling
  • Crisis Intervention
  • Psychiatric Services
  • Consultation
  • Outreach
  • Alcohol Awareness Education
  • Drug and Alcohol Counseling

See all of our Services Offered!

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