Please note our adjusted Help Desk Winter Break/Martin Luther King, Jr. Day Hours:
January 14 - January 20: Monday – Friday 7:30 am – 5:00 pm, Saturday & Sunday: closed
We will also be closed on Martin Luther King, Jr. Day on Monday, January 21
Information Services & Technology delivers and supports university-wide connectivity to the wired and wireless networks (RamNet), access to a variety of virtualized software applications from personally owned devices (RamCloud), printing from personally owned devices to university multi-function printers (RamPrint), and maintains over 3,000 Tech Fee funded computer devices for student use across teaching and learning spaces, computing labs, laptop carts, and various course-specific equipment for short-term loan.
The IS&T Help Desk/ResNet is the central point of contact for all technology-related inquiries including Webmail, myWCU and D2L at West Chester University, with offices in Peoples Building 34 and Brandywine Hall 003. The Help Desk provides first level customer support for students and employees in locations such as administrative offices, classrooms, residence halls, remote sites & satellite campuses.
For self-service options and to learn more about specific services provided by the Information Services & Technology Division, please browse the Service Catalog or dial 610-436-3350 to speak with an analyst.
|Monday||7:30am - 11:00pm|
|Tuesday||7:30am - 11:00pm|
|Wednesday||7:30am - 11:00pm|
|Thursday||7:30am - 11:00pm|
|Friday||7:30am - 5:00pm|
|Saturday||12:00pm - 5:00pm|
|Sunday||4:00pm - 11:00pm|