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Description: In this 1 minute recording, Jim Collins focuses on how the research showed that it was the many little things that you and your team can do to build momentum toward greatness. Please listen, reflect and use the questions/fieldwork below to consider how you will use this learning and leadership information going forward: • Where have you already created greatness through your momentum? • Where are there opportunities to create future greatness and what prevents you from achieving it? How do you eliminate/reduce those barriers? • How can you help maximize the effectiveness • How can you help your supervisor(s)/team leader(s) create more momentum beyond your control? • What behavior will you start, stop, and/or continue as a result of this audio?

• Category: Leadership
• Delivery Format: Webinar/Video
• Campus: West Chester

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Description: This first 5 minute “Good to Great” video visually provides an overview of the concepts that have made “Good to Great” such a wildly popular book and business model. Countless organizations have successfully worked to emulate these concepts over time. Please watch, reflect and use the questions/fieldwork below to consider how you will use this learning and leadership information going forward: • How do/could you show personal humility and professional will demonstrated by Level 5 Leaders to help your team, department, and/or organization? • Who are the “right people on the bus” in your area and how can you maximize their contribution to help the organization? • What are the brutal facts facing your department or organization and what’s within your control to modify? • How can you be more disciplined in your thinking and action to be consistent with your hedgehog circles? • What behavior will you start, stop, and/or continue as a result of this video?

• Category: Leadership
• Delivery Format: Webinar/Video
• Campus: West Chester

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Description: This one minute video featuring Jim Collins addresses Level 5 Leadership. As background, the difference between Level 4 and Level 5 is: Level 4 leaders have their own visions of what the business needs to do to succeed. They decide on direction and then get people to implement their vision. This is what Collins refers to as "first what, then who." Level 4 leaders are very much in the conventional mode. On the other hand, Level 5 leaders are humble and can see clearly their own limitations in a complex environment. So, instead of promoting their own visions, they get their best people together and grill them with penetrating questions to draw new strategies out of them. Hence the related Collins slogan: "first who, then what." They get the best "who" into a room and together decide the best "what." This makes them participative leaders. Please listen, reflect, and use the questions/fieldwork below to consider how you will use this learning and leadership information going forward: • What attributes do you have that align with Level 4? Who else do you know who exhibits Level 4 characteristics? • What attributes do you have that align with Level 5? Who else do you know who exhibits Level 5 attributes? • What impact could it have on your team, department, or organization if more Level 5 attributes were present? • What behavior will you start, stop, and/or continue as a result of this video?

• Category: Leadership
• Delivery Format: Webinar/Video
• Campus: West Chester

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Description: This 2 minute video, featuring Good to Great’s Jim Collins, focuses of what’s needed for organizational greatness. We learn about The Hedgehog Concept. The essence of The Hedgehog Concept is to help an organization, over time, obtain piercing clarity, persistence, and consistency to produce the best long-term results and then exercise the relentless discipline to say “no thank you” to opportunities that fail the hedgehog test (intersection of the 3 circles is where the mission should be.) Please watch, reflect and use the questions/fieldwork below to consider how you will use this learning and leadership information going forward: • Looking at you, your team, department, and/or organization, what are you most passionate about? What should you be most passionate about? • Looking at you, your team, department, and/or organization, what are you best at? What could/ should you be best at? • How does what you, your team, and/or your organization does/do impact the financial viability of the organization? • Since this change happens slowly over time, what changes could you and/or your team make over time to identify and change each of these circles and more important, its intersection (Hedgehog)? • What behavior will you start, stop, and/or continue as a result of these videos?

• Category: Leadership
• Delivery Format: Webinar/Video
• Campus: West Chester

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Description: Your time is your most valuable asset, so it’s important to use it wisely. Learning to work smarter, not harder, is the key to managing productivity and making the most of your time. There are a number of things can get in the way of being our most productive self. By making simple changes in your daily habits, you can significantly improve your productivity levels. In this 13 minute webinar, we’ll take a look at 7 simple, but effective ways to optimize your work environment and boost your productivity. These strategies can also be utilized outside of the workplace, so that you can reap the benefits of productivity in all aspects of your life. The webinar features Lindsay Bishop who previously was part of West Chester University’ training team; the content is still very relevant even though she is not presently at WCU.

• Category: Project Management
• Delivery Format: Webinar/Video
• Campus: West Chester

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Description: Positivity has long-term impacts on our view of ourselves, our relationships with others, and on the world. It can forever change our minds, and our bodies, in ways that greatly enhance our physical and mental well-being and the overall quality of our lives. In this 17 minute webinar, learn more about the benefits of positive thinking and 8 simple strategies to living a more positive life. Click here to view the handout for the video, which includes a recap of the 8 strategies, as well as tips to get started with each one. The webinar features Lindsay Bishop who previously was part of West Chester University’ training team; the content is still very relevant even though she is not presently at WCU.

• Category: Personal Development
• Delivery Format: Webinar/Video
• Campus: West Chester

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Description: Your email is a direct reflection of you. Every email you send can add to, or detract from your reputation. If your email is scattered, unorganized, and filled with mistakes, recipients may perceive you differently. The perception others have of you is critical to your success, so it's important to understand the dos and don'ts of email communications to avoid sabotaging your reputation both personally and professionally. This new 9 minute webinar outlines 8 strategies to maximize your email communications. The webinar features Lindsay Bishop who previously was part of West Chester University’ training team; the content is still very relevant even though she is not presently at WCU.

• Category: Communication
• Delivery Format: Webinar/Video
• Campus: West Chester

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Description: In this 2 minute Big Think video, Rosabeth Moss Kanter of the Harvard Business School talks about innate or learned qualities that make leaders what they are. Please watch, reflect and use the questions/fieldwork below to consider how you will use this learning and leadership information going forward: • What circumstances most evoked your ability to lead? • How can you empower your department/team to develop their leadership skills? • How can you most maximize a positive culture that will allow you and others to develop new competencies? • What other behaviors will you start, stop, and/or continue as a result of this short video?

• Category: Leadership
• Delivery Format: Webinar/Video
• Campus: West Chester

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Description: In this 5 minute video from the Big Think Video Series, learn from Dennis S. Charney, MD, the Dean of the Mt. Sinai School of Medicine and a world expert in neurobiology and treatment of mood and anxiety disorders. He borrows from his research with veterans and their wartime experiences to address two important strategies we can borrow to become more resilient to stress in our personal and professional lives. Watch, reflect, and use the questions/fieldwork below to consider how you will use this learning and leadership information going forward: • Why is it important for you to show your resilience to your employees, colleagues, and customers? • What is one way you can become more resilient in your role and duties? • What is your “tap code” as a leader? • How do you help support your employees/teams to maximize their tap codes? • What behavior will you start, stop, and/or continue as a result of this short video?

• Category: Personal Development
• Delivery Format: Webinar/Video
• Campus: West Chester

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Description: In this 2 minute Big Think video, leadership expert Jim Collins discusses the counterintuitive facts that personal charisma is largely irrelevant in successful leadership. In fact, he asserts it can be dangerous. Please watch, reflect, and use the questions/fieldwork below to consider how you will use this learning and leadership information going forward: • Why are you “in it?” • Think of an example where others “signed up” to follow you and what contributed to their support? • What project have you been avoiding? How can you use this video to help clarify your next step? What will you do next? • What behavior will you start, stop, and/or continue as a result of this short video?

• Category: Leadership
• Delivery Format: Webinar/Video
• Campus: West Chester

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Description: In this podcast from the acclaimed Center for Creative Leadership, listen to this pre-recorded 5 minute audio clip on how you can bring coaching principles into your department or team to maximize productivity, engagement, and recognition. Use these questions/fieldwork to consider how you will use this learning and leadership coach information going forward: • What three things can you do to create a safe, yet challenging environment when asking your employees/colleagues questions? • What strategies do/can you use to keep your attitude as open and nonjudgmental as possible to bring the best out in others? • What questions can you ask your employees/colleagues to help them recognize their own strengths and present weaknesses, and how to address it? • What behavior will you start, stop, and/or continue as a result of this short audio?

• Category: Leadership
• Delivery Format: Teleseminar
• Campus: West Chester

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Description: In this podcast from the acclaimed Center for Creative Leadership, listen to this 3 minute pre-recorded audio clip on how you can bring coaching principles into your department or team to maximize productivity, engagement, and recognition. Use these questions/fieldwork to consider how you will use this learning and leadership coach information going forward: • How can you distinguish between your coaching role from your managerial/supervisory role, and what boundaries can you set? • What strategies do you currently use to cultivate trusting, open relationships with others and what improvements can you make to strengthen them with those you lead and/or coach? • Reflect on two examples where you effectively used active listening and what impact did it have? What could you have differently? • Besides showing that you are listening, what are the other benefits of you as the coach summarizing out loud what you have taken away from the conversation? • What behavior will you start, stop, and/or continue as a result of this short audio?

• Category: Leadership
• Delivery Format: Teleseminar
• Campus: West Chester

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Description: In this podcast from the acclaimed Center for Creative Leadership, listen to this pre-recorded 4 minute on dealing with resistance to change and how you can bring coaching principles into your department or team to maximize productivity, engagement, and recognition. Use the questions/fieldwork to consider how you will use this learning and leadership coach information going forward: • What strategies can you use to effectively provide feedback to your employees and colleagues using a coaching approach? • Think of an example of where it might have led to a more favorable outcome if you would have acknowledged how the coachee’s (peer or subordinate) behavior impacted you as the coach. How might that have impacted the outcome or future behavior? • What behavior will you start, stop, and/or continue as a result of this short audio?

• Category: Leadership
• Delivery Format: Teleseminar
• Campus: West Chester

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Description: In this podcast from the acclaimed Center for Creative Leadership on Creating a Coaching Culture, listen to this 3 minute audio and use the questions/fieldwork below to consider how you will use this learning and leadership coach information going forward: • What support do you need to help you and others create a sustainable coaching culture within your department? Division” university-wide? • What behaviors do you think employees need to see from their leaders to help them “buy into” and see the value of the coaching model? • What lessons need to be shared to further build leaders’ coaching competencies? (Please share them with ssherman@wcupa.edu • What behavior will you start, stop, and/or continue as a result of this short audio?

• Category: Leadership
• Delivery Format: Teleseminar
• Campus: West Chester

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Description: This 55 minute podcast focuses on Leadership Basics with Dave Ramsey and Cordia Harrington. Both speakers will address how the foundation of your department/organization rests upon the quality of your leadership. Listen as Dave discusses the essential tools needed for you to properly lead your team and take your organization further than you ever imagined. Also on the podcast is Cordia Harrington, CEO of The Tennessee Bun Company. Cordia was recently named one of Fast Company’s “Top 25 Woman Business Builders in America.” CLICK to access the 55 minute podcast with Dave and Cordia. Please listen and reflect, and use the questions/fieldwork below to consider how you will use this leadership information going forward: • Dave Ramsey discusses that opportunities don’t hold the organization back; instead it is the leader who is the problem and the solution for their team and organization. In your leadership role, how do you help and hinder your team’s success? • What do you see as the strengths of your “relational intelligence” and what one thing would you work on to be even more effective? • What have you done or might currently be doing to create a “leadership lid” on your team/organization? How will you address it going forward? • When was the first time you felt like a leader? • What do you do to develop your own leadership and business skills? • Cordia Harrington talked about the importance as a leader to “listen first and then coach.” What leadership lessons guide you? • Cordia also talked about “Problems being a training ground.” What problems have you most learned from? Also, to generate some conversations with your teams/department after they’ve listened to the podcast, please consider the following questions in an upcoming staff meeting: • How can we use what we learned in this podcast to further help and hinder our team’s success? • As a team, what are the strengths of our individual and collective “relational intelligence,” and what can we work on to be even more effective? • What can we do as a team and individually to further develop our skills to work together effectively? • Applying Cordia Harrington’s assertion that “problems are our training ground,” what team problems have we most learned from? • How can we work together to bring out our individual and collective “best”?

• Category: Leadership
• Delivery Format: Podcast
• Campus: West Chester

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Description: This 55 minute podcast focuses on Personal Growth with John C. Maxwell. On this episode, Dave Ramsey explains the “Wheel of Life” and how it applies to personal and professional goal setting. In addition, Chris LoCurto interviews leadership expert John C. Maxwell about his new book The 15 Invaluable Laws of Growth. Please listen, reflect and use the questions/fieldwork below to consider how you will use this leadership information going forward: • As you look at your “Wheel of Life”, which part(s) (career, financial, spiritual, physical, intellectual, social, family) of your wheel might be “low on air” or “flat,” and what can you do to “inflate” it? • What actions can you take to ensure your progress is not stalled by your “perfection gaps?” • Since “growing people are happier” how can you challenge yourself and others to grow more? How can you use the “Law of the Rubberband” to reinforce this direction? • John Maxwell talked about how the secret of success is determined by our daily agenda. What changes will you make to you documenting your agenda and behaviors taken? • What specific three things will you do to ensure “doors keep opening?” Also, to generate some conversations with your teams/department after they’ve listened to the podcast, please consider the following questions in an upcoming staff meeting: • How can we use what we learned in this podcast to further help and hinder our team’s success? • As a team, what specific actions can the team take to ensure progress is not stalled by individual or team’s “perfection gaps?” • How can the team use the “Law of the Rubberband” to stretch itself going forward? • What changes will the team make to ensure its goals are achieved and/or are making progress on a daily basis? • How does our collect work together open doors for ourselves, and our peers and customers?

• Category: Leadership
• Delivery Format: Podcast
• Campus: West Chester

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Description: This 30 minute podcast focuses on Time Management with Dave Ramsey and Peter Bregman. Both speakers will provide strategies to help you and your team better plan and manage your time to ensure efficiency, effectiveness, and success. Dave Ramsey teaches us time tested strategies on time management. Peter Bregman, author of “18 Minutes: Find Your Focus, Master Distraction, and Get the Right Things Done,” will share effective strategies to make the most of your time. Please listen, reflect and use the questions/fieldwork below to consider how you will use this leadership information going forward: • Dave Ramsey suggests that if you’re wasting time avoiding activities upon which you should be focused, it is an “integrity issue” and you’re stealing from your organization. What is one thing you currently do that hurts your productivity, and what change(s) could you make to address it? • Dave also discusses that we often spend time doing ridiculous things to avoid doing things outside our comfort zone. What is one project or activity that you have been avoiding for this reason and how will this podcast help call you to action? • Finally, Dave talks about us managing our time through our values instead of going from crisis to crisis. What can you do to minimize or eliminate that crisis mentality? • Peter Bregman talks about his “to do” and “ignore” lists. What’s on or should be on your “ignore” list? • Peter addresses that “the pause” helps allow us to “get the right things done” since it is unrealistic to think one can get everything done. How would that “pause” help you? • Peter talks about converting your “to do” list onto the calendar in the morning (since if you don’t calendar it, it does not get done…); taking a minute each hour to answer, “Am I doing what I need to be doing right now?” and “Am I being who I most want to be right now?”; and recapping at the end of the day what worked and did not work that day to plan for the next day. What new behaviors do you commit to going forward? Also, to generate some conversations with your teams/department after they’ve listened to the podcast, please consider the following questions in an upcoming staff meeting: • How can we use what we learned in this podcast to further help and hinder our team’s success? • Discuss where the collective team might be distracted and therefore, according to Dave Ramsey, “stealing” from the organization. What can the team do to eliminate or minimize these distractions? • What is one project the team/department has been avoiding and why? What can be done to ensure it gets accomplished? • How can the team better use the calendar to ensure critical things get done? • Discuss “failure,” and when and why it is OK?

• Category: Personal Development
• Delivery Format: Podcast
• Campus: West Chester

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Description: This 55 minute podcast focuses on Unity with Patrick Lencioni. Pat, a best-selling author and business leader, addresses the importance of organizational health and how to achieve it. Also, Dave Ramsey shares the five main enemies of unity. Please listen, reflect and use the questions below to consider how you will use this leadership information going forward: • Dave Ramsey discusses the five main enemies to unity. What specific behavior(s) will you introduce, stop or change to address the following enemies in your department: o Poor Communication – When the right hand does not know what the left hand is doing; o Gossip – When something negative is discussed with anyone who can’t change or handle it; no tolerance after the first warning; o Unresolved Disagreement – Festering problems that the leader does not know about or choosing to ignore; wounds need to be cleansed and healthy conflict is OK; o Lack of Shared Purpose - When everyone does not know or share the same goals; leaders need to state the mission, vision and goals early and often; o Sanctioned incompetence demoralizes - employees don’t want leaders who put up others not doing or being able to do their own jobs and it falls on someone else. • Pat Lencioni talks about the importance of you looking in the mirror because what is happening in your team/department is because of what you are doing and/or ignoring. As you look in the mirror what changes do you need to make? • To ensure a healthy team, what can you do to make it: (1) more cohesive behaviorally, (2) intellectually aligned, (3) communicate consistently, and (4) reinforce with just enough structure to reinforce it? • What can you do to build trust and show your vulnerability? • How do you recognize “passive sabotage” and address it? Also, to generate some conversations with your teams/department after they’ve listened to the podcast, please consider the following questions in an upcoming staff meeting: • How can we use what we learned in this podcast to further help and hinder our team’s success? • How do we minimize or eliminate the enemies of unity? • How can we be a healthier team by (1) becoming more cohesive behaviorally, (2) being more intellectually aligned, and (3) communicating more consistently? • As a team, how do build/strengthen trust and show vulnerability?

• Category: Leadership
• Delivery Format: Podcast
• Campus: West Chester

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Description: In this 4 minute video, international bestselling author, Brian Tracy, reveals four questions you can ask yourself – and answer – to get clear, focused and on track in achievement of your goals. In addition, you will be able to remain motivated and energized in your pursuit of your goals and precisely how to get started being more effective at time management. The important questions are: (1.) What am I trying to do/achieve? (2.) How am I trying to do it? Test assumptions. (3.) What are my real goals and how do they affect my personal life? (4.) What is my real aim in life? In other words, what do I really want to do with my life?

• Category: Project Management
• Delivery Format: Webinar/Video
• Campus: West Chester

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Description: In these 2-3 minute videos, featuring local health and fitness expert and gym owner Devin Gage, learn strategies to remain safe and health at work and away from work. Topics will focus on Hip Hinge Patterns, How to Relieve Back Pain While at Work, Chair Exercises and Rethinking the Number on the Scale.

• Category: Wellness
• Delivery Format: Webinar/Video
• Campus: West Chester

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Description: Are you a Giver or a Taker? After years of studying the dynamics of success and productivity in the workplace, organizational psychologist and international best-selling author (and Penn professor) Adam Grant discovered a powerful and often overlooked motivator: helping others. In his groundbreaking book Give and Take, Grant talks about how giving unselfishly to colleagues or clients can lead to one’s own long-term success. In this 13 minute carefully curated TED Talk, Grant breaks down the three basic personalities found in the workplace (givers, takers and matchers) and offers simple strategies to promote a culture of generosity and keep self-serving employees from taking more than their share.

• Category: Communication
• Delivery Format: Webinar/Video
• Campus: West Chester

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Description: In this 28 minute podcast, Peter Bregman interviews Ron Friedman, Ph.D., author of *The Best Place to Work*. They address the science behind creating an extraordinary workplace and provide practical examples. Please listen, reflect and use the questions/fieldwork below to consider how you will use this learning and leadership information going forward: • How do/could you help create shared experiences and memories within your unit/department that foster a positive mindset? • Knowing that there is greater loyalty and commitment to the unit/department when there are deeper relationships, what do/could you do to help strengthen friendships at work? • How do/could you build sustainable engagement by optimizing employees’ autonomy? • What leadership behaviors do you exhibit to help set the desired culture? What positive or negative behaviors have you seen others exhibit that positively or negatively impact culture? • What behavior/actions will you start, stop, and/or continue as a result of this podcast?

• Category: Leadership
• Delivery Format: Podcast
• Campus: West Chester

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Description: In this 18 minute Ted Talk video, author Simon O. Sinek delves into what he says is a naturally occurring pattern, grounded in the biology of human decision-making. He explains why we are inspired by some people, leaders, messages and organizations over others. This content was first addressed in his 2009 book, Start With Why: How Great Leaders Inspire Everyone to Take Action. Please watch, reflect and use the questions/fieldwork below to consider how you will use this learning and leadership information going forward: • Have you led with the “Why?” or “What?” in the past? • What is your “Why?” at work and how can you communicate that message going forward to your colleagues, subordinates (if applicable), supervisors, customers, etc.? • What is your “Why?” in your world outside of work? How can you communicate it so your family, friends, and even strangers know your cause/purpose? • How will you know if you inspired people in the future? • What behavior will you start, stop, and/or continue as a result of this video?

• Category: Leadership
• Delivery Format: Webinar/Video
• Campus: West Chester

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Description: In this 15 minute curated TEDTALK, health psychologist Kelly McGonigal will shift the way you think about stress. Stress may only be bad for you if you believe that to be true. How you think and how you act can significantly transform how you experience stress and the way your body responds to it. Kelly encourages us to view stress as positive and helpful, and provides research on how changing your mindset and connecting with others during stress can create resilience.

• Category: Wellness
• Delivery Format: Webinar/Video
• Campus: West Chester

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Description: In this 6 minute Ted Talk video, Tom Wujec, author of several books, including *Five-Star Mind: Games and Puzzles to Stimulate Your Creativity and Imagination*, presents some surprising findings about teams based on research into the "marshmallow problem" - a simple team-building exercise that involves dry spaghetti, one yard of tape and a marshmallow. Who can build the tallest tower with these ingredients? And why does a surprising group always beat the average? Please watch, reflect, and use the questions/fieldwork below to consider how you will use this learning and leadership information going forward: • How do you think your team/department would approach this tower building activity? Which group would you be most like? • Think of another project you’ve worked on that led to similar results. How would this knowledge have helped you to lead to a better outcome? • What existing projects might have similar “hidden assumptions” that need to come to light? • What project/activity do you have coming up and what “prototype” can you recommend/implement that we benefit the outcomes? • What specific behavior(s) will you start, stop, and/or continue as a result of this video?

• Category: Personal Development
• Delivery Format: Webinar/Video
• Campus: West Chester

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Description: In this 3 minute video, leadership expert John Maxwell highlights “The Secret of Success” by encouraging us to focus on our life’s purpose, what we’re passionate about, and what we’re really good at. He stresses the importance of playing off our strengths, which is a great leadership principle. Please watch, reflect and use the questions/fieldwork below to consider how you will use this learning and leadership information going forward: • What do you think you really good at? If you were to ask your employees, peers, family members, etc., what would they say you are good at? • Of the things not naturally in your “wheelhouse,” what are the skills you could learn as a result of job shadowing, formal /on the job training, etc.? • Of the things you are really not good at, how can you use resources around you to ensure those things get accomplished (i.e. share, delegate, eliminate, etc.)? • If you had the opportunity to make any changes to play to your strengths and potential, how do you think these changes would impact your performance, results, satisfaction and engagement? • If you lead others, ask these same three questions for each member of your team and redistribute tasks and/or projects to play to your team members’ strengths. • How do you think these changes would impact your employees’ performance, results, satisfaction and engagement? • What behavior will you start, stop, and/or continue as a result of this video?

• Category: Personal Development
• Delivery Format: Webinar/Video
• Campus: West Chester

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Description: In this 33 minute video, Leadership guru John Maxwell highlights that leadership is about influence, and then he lays out the five levels of leadership and what differentiates each. Please watch, reflect and use the questions/fieldwork below to consider how you will use this learning and leadership information going forward: • With relationship being such a key foundation to level 2 (permission), what do you do to make others want to follow you? • Knowing that at level 3 (production) it’s about results and producing by example, which of your attributes do your employees possess and which need to be worked on in level 4 (people development)? • Which level best describes where you are with most of your employees/colleagues? What do you need to do to strengthen or take it to the next level? • Looking at your leader, what leadership level is your relationship with them and what can you do to help take it to the next level? • What behavior will you start, stop, and/or continue as a result of this video?

• Category: Leadership
• Delivery Format: Webinar/Video
• Campus: West Chester

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Description: This "Leading Effectively" Podcast, sponsored by the acclaimed Center for Creative Leadership, will address ways to work effectively across generations in the workplace. Please listen to this 4 minute audio, reflect, and use the questions/fieldwork below to consider how you will use this learning and leadership coach information going forward: • CCL research shows that everyone wants credible, trustworthy leaders. What do you do to show that you are credible and worthy of trust? • What specific things do you do as a leader to retain the talent in your department? • According to CCL’s research, everyone wants to know how they’re doing and how to do better. What specifically do you do to provide feedback to your employees in all generations? • What did you learn about yourself and your employees as a result of this podcast? • What behavior will you start, stop, and/or continue as a result of this short audio?

• Category: Leadership
• Delivery Format: Podcast
• Campus: West Chester

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Description: This "Leading Effectively" Podcast, sponsored by the acclaimed Center for Creative Leadership, will address ways to communicate effectively and have healthy and productive conflict. Please listen to this 4 minute audio, reflect, and use the questions/fieldwork below to consider how you will use this learning and leadership coach information going forward: • Think of a time when you wished you would have talked more honestly and directly to another person to resolve a conflict- where you could have chosen your words more carefully and explained how you felt and why. How might the outcome have been different? • How does showing your desire to “understand” accelerate the reconciliation process? • CCL suggests the importance of seeking out sympathetic co-workers or friends when you need to "unload" or get a pep talk. Who are your “go to” colleagues and/or friends? • What behavior will you start, stop, and/or continue as a result of this short audio?

• Category: Communication
• Delivery Format: Podcast
• Campus: West Chester

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Description: This "Leading Effectively" Podcast, sponsored by the acclaimed Center for Creative Leadership, will address strategies to communicate effectively through our actions and attitude. After listening to this four minute audio, reflect and use the questions/fieldwork below to consider how you will use this learning and leadership coach information going forward: • Think of an example when your “attitude” as shown by your behaviors communicated the wrong message. What did you learn from that situation? • How do you demonstrate you are present, visible and available when communicating your leadership character? • How do you encourage direct and open discussion, and initiate difficult, but needed, conversations? • What behavior will you start, stop, and/or continue as a result of this short audio?

• Category: Communication
• Delivery Format: Podcast
• Campus: West Chester

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Description: This "Leading Effectively" Podcast, sponsored by the acclaimed Center for Creative Leadership, will address and then dispel the myths of effective leadership that might be hindering your effectiveness. Please listen to this 4 minute podcast, reflect and then use the questions/fieldwork below to consider how you will use this learning and leadership coach information going forward: • What do you see as the difference between leadership, power, and influence? • Whose “voice” aren’t you listening to right now who you should invite into the conversation to bring out other perspectives? Who should your “sparring” partners be to bring out your best? • How can you learn more about your leadership style by asking others for candid feedback? • What behavior will you start, stop, and/or continue as a result of this short audio?

• Category: Leadership
• Delivery Format: Podcast
• Campus: West Chester

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Description: This "Leading Effectively" Podcast, sponsored by the acclaimed Center for Creative Leadership, will address stress triggers and "rituals" and life changes that can be made to eliminate or minimize it. After listening to this 5 minute podcast, use the questions/fieldwork below and consider how you will use this learning and leadership coach information going forward: • What triggers the feeling of stress in you, what are your physiological responses, and what do you do when it happens? • What new rituals can you create to help you deal with the stress? Who will your accountability partner be? • What change(s) can you make to create more balance in your life to make you more effective in your leadership role? • What behavior will you start, stop, and/or continue as a result of this short audio?

• Category: Leadership
• Delivery Format: Podcast
• Campus: West Chester

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Description: Public speaking is a valuable skill that can be used at home, work, or in your community. Learn how to present your wisdom and share ideas with others without the anxiety that comes along with public speaking. Check out these 13 +1 tips to reduce stress before giving a presentation.

• Category: Communication
• Delivery Format: Slideshow
• Campus: West Chester

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Description: This 18 minute “New Year, BETTER You” webinar helps pick up where most “resolutions” have failed or stalled. The video is packed with valuable information to help you create a BETTER you in the new calendar or academic year. You will learn 5 key goals you should strive to achieve this year along with lots of simple ways you can fulfill those goals one step at a time. The webinar features Lindsay Bishop who previously was part of West Chester University’ training team; the content is still very relevant even though she is not presently at WCU.

• Category: Personal Development
• Delivery Format: Webinar/Video
• Campus: West Chester

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Description: This 24 minute pre-recorded webinar will cover how to make the most out of every meeting minute. Issues covered include: optimizing the meeting purpose (including pros and cons of canceling a meeting); facilitator and participant success factors; preparation and time boosters; and ways to ensure your message is heard. Also, access a attached handout with a checklist, strategies, and questions to think about while watching the video and preparing for your next meeting.

• Category: Personal Development
• Delivery Format: Webinar/Video
• Campus: West Chester

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Description: Learn the brain science behind Emotional Intelligence (EQ). Understand the importance of EQ in the workplace, review and assess the five Emotional Intelligence skills, and become aware of your own EQ triggers. There is one thing that we are in control of--our attitude! Strengthen your EQ and help others do the same so that we can create an environment of candor and successful outcomes.

• Category: Communication
• Delivery Format: Webinar/Video
• Campus: West Chester

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Description: In this 10 minute pre-recorded webinar, learn the brain science behind EQ, gain strategies on how to strengthen your EQ, and help others apply their emotional intelligence in challenging situations. Access the EQ workbook that you can print out and use to take any notes or jot down thoughts that come to mind as you listen and watch.

• Category: Communication
• Delivery Format: Webinar/Video
• Campus: West Chester

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Description: In this 3 minute Big Think video, John Maeda, president of the Rhode Island School of Design, addresses the ideal leader falling somewhere in between Lao Tzu and Father Knows Best. Please watch, listen and reflect, and use the questions/fieldwork below to consider how you will use this learning and leadership information going forward: • Would others see you as more of an authoritative or creative leader? • If you are more creative, what can you do “to be the man/woman” when you need to in leadership situations? • What can you do as a leader to support “creatives” on your team, especially if that is not your preferred style? • What did you learn about yourself and your employees by watching this video and what will you change going forward? • What behavior will you start, stop, and/or continue as a result of this short video?

• Category: Leadership
• Delivery Format: Webinar/Video
• Campus: West Chester

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Description: This 19 minute Ted Talk video features author Susan Cain, author of Quiet: The Power of Introverts in a World That Can't Stop Talking. In a culture where being social and outgoing are prized above all else, it can be difficult, even shameful, to be an introvert. But, as Susan Cain argues in this passionate talk, introverts bring extraordinary talents and abilities to the world, and should be encouraged and celebrated. Please watch, reflect and use the questions/fieldwork below to consider how you will use this learning and leadership information going forward: • Are you the person who thrives in an environment of action or contemplation? • What could you do for yourself (and others you lead, if applicable) to create that environment of “freedom?” • What is one group project you are currently working on or leading that might lend itself to more individual work to benefit both the introverts and extroverts on the team? • Where is/would be your “wilderness?” • What’s in your suitcase and what can you do to better share it with others? If you supervise/lead, how can you encourage others to share what’s in their suitcases? • What specific behavior will you start, stop, and/or continue as a result of this video?

• Category: Communication
• Delivery Format: Webinar/Video
• Campus: West Chester

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Description: In this 20 minute Ted Talk, Behavioral economist Dan Ariely presents two eye-opening experiments that reveal our unexpected and nuanced attitudes toward the meaning in our work and the fact that money does not necessarily motivate us. Please watch, reflect and use the questions/fieldwork below to consider how you will use this learning and leadership information going forward: • What makes you feel good about your work? • How can you and others add more meaning, creativity , etc. to the work to add value? • Where have you seen the impact of the “Ikea Effect”? • If you supervise or lead, how do you help support your employees/teams by using the information shared in this video? • What behavior will you start, stop, and/or continue as a result of this video?

• Category: Personal Development
• Delivery Format: Webinar/Video
• Campus: West Chester

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Description: This 7 minute Big Think video features Bill George, a professor at the Harvard Business School, who uses his extensive work and research with business leaders to discuss leadership and management. Please watch, reflect and use the questions/fieldwork below to consider how you will use this learning and leadership information going forward: • Who do you serve? • What makes you authentic? • How can you be a more collaborative leader and further develop your “gifts”? • What “story” has helped frame who you are today and hope will become? • What behavior will you start, stop, and/or continue as a result of this short video?

• Category: Leadership
• Delivery Format: Webinar/Video
• Campus: West Chester

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