IS&T Official Notice 20180127-35

This email was sent to: Active Students, Employees, Retired Employees

Please be advised that a product update was released by MalWareBytes which was installed earlier today to all clients globally, and is preventing some computers from accessing the internet. Below is the most recent statement from MalwareBytes:

All,

We're aware of an issue with a protection update that shipped an hour ago that is causing all web traffic to be blocked and RAM usage to climb. We are triaging this right now with all hands on deck. I will have an update shortly with root cause and will share with all of you as I get information.

I completely appreciate the pain this is causing our users and we are working hard to resolve this.

We will provide an update by 5:00pm, unless additional information as it becomes available sooner. We are sorry for any inconvenience, and thank you for your understanding.

This notice is an official communication of West Chester University Information Services & Technology, and can be independently verified by visiting the URL above.

A matching message should appear at the wcupa.edu URL above. Messages not verifiable in this way may be forged.

WCU West Chester University