IS&T Official Notice 20180129-37

This email was sent to: Employees

Update: Please be advised that a product update released on Saturday, January 27th by MalWareBytes, is still preventing some university-issued computers from accessing the internet. At this time, it is recommended to UNINSTALL MalwareBytes.

Please follow these steps to uninstall MalwareBytes:


1. Choose the Start menu, Type in Programs and Features, Click on Programs and Features.

2. Scroll through the alphabetical list and click on Malwarebytes Managed Client to highlight it.

3. Click the Uninstall button near the top.

4. This box will appear and indicate the uninstall. Once complete, you should regain access to the Internet.

If the problem persists, please contact the Help Desk at 610-436-3350.

This notice is an official communication of West Chester University Information Services & Technology, and can be independently verified by visiting the URL above.

A matching message should appear at the wcupa.edu URL above. Messages not verifiable in this way may be forged.

WCU West Chester University