Please be advised that campuses nationwide including WCU are experiencing high volumes of malware and ransomware emails that target unsuspecting individuals in an attempt to compromise their account. Remember that WCU never asks you to update, extend, enhance, upgrade, or provide your account information in an email message.
What happens if I click a link or open an attachment?
Subject lines and messages may vary, and the emails are masked to appear to be coming from peers and colleagues. The sender typically instructs recipients to click a link or open an attachment. Once these are clicked or opened, the malware or ransomware is secretly installed on your device.
What should I do if I see a questionable message?
If the email message, content, links, or attachment appear unusual or you are not sure what it contains, you should first delete the email without clicking any links or opening any attachments. If you have clicked a link or opened an attachment, reset your password and contact the IST Help Desk immediately at 610-436-3350. https://wcupa.edu/ITHelpdesk
To learn more about email scams and what to watch out for, check out the Stay Safe from Phishing and Scams video produced by Google. https://www.youtube.com/watch?v=R12_y2BhKbE
