IS&T Official Notice 20191001-186

This email was sent to: Active Students, Employees, Retired Employees

A new phishing email is circulating with the subject Notification - this is a fake message. Please do not click any links or respond to the email. Never send passwords over email and do not reply to messages soliciting personal information. If you have already provided your account information using the link, you should reset your password at https://password.wcupa.edu. If you have any questions, please call the Help Desk at 610-436-3350.

Subject:%20Notification%0A%0A%0AWe%20have%20received%20your%20request%20about%20your%20order%20and%20have%20created%20ticket%20%0A%0AYour%20NST%20Help%20Desk%20Team%20will%20respond%20as%20quickly%20as%20possible.%0A%0A%0A%0AClick%20Here%20to%20view%20your%20ticket%20in%20our%20Customer%20Portal%0A%0A%0A%0A%0AYou%20can%20open%20new%20support%20requests.%0A%0AView%20and%20get%20updates%20on%20all%20your%20tickets.%0A%0AIn%20the%20future,%20doing%20the%20following%20will%20help%20us%20identify%20and%20resolve%20issues%20quicker:%0A%0A%0A%0ASend%20us%20a%20detailed%20message%20with%20the%20issues%20and%20the%20name%20of%20the%20user%20affected.%0A%0ADetails%20on%20what%20they%20were%20doing%20at%20the%20time.%0A%0AInclude%20the%20computer%20name%20or%20computer%20number.%0A%0AInclude%20a%20screen%20shot.%20Screen%20shots%20help%20resolve%20issues%20quicker.%0A%0AInclude%20any%20error%20messages%20by%20opening%20and%20cutting/pasting%20it%20into%20your%20e-mail.%0A%0AThank%20You,%0A

This notice is an official communication of West Chester University Information Services & Technology, and can be independently verified by visiting the URL above.

A matching message should appear at the wcupa.edu URL above. Messages not verifiable in this way may be forged.

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