A new email scam is circulating with varying subject lines like Hello where the sender asks the recipient if they are on campus or available to help. If the recipient responds, the sender expresses a sense of urgency to get the recipient to react immediately. For example, a common request from the sender is to go out and purchase gift cards and provide the numbers on the back of the cards because the sender is too busy to go out or is in a meeting. If you receive an email like this, it is probably fake. An example of one of these emails is included as an attachment to this email.
The first suggestion is to verify the email address of the sender. Many times the display name on the email is the name of someone at WCU but if you hover the cursor over the display name or verify the email address of the sender on the email message, it is not a WCU email address, but an external email address from a provider such as Gmail, etc. The second suggestion is to contact the person by calling them directly or creating a new email to them at their actual WCU email address to ask them if they contacted you. Then you will know how to respond and you can simply delete the email if it is not authentic.
If you have any questions, please contact the Help Desk at 610-436-3350.
