Please be advised that users looking for just in time Zoom support should dial 610.436.3350 to reach the IS&T HelpDesk and press option 4 to speak to a technician during LIVE synchronous sessions. Coverage extends from 8:00am - 8:00pm for Monday - Thursday, and Friday 8:00am - 4:00pm.
Guides for managing Waiting Rooms and setting Passwords have also been added to the Work Continuity FAQ page.
Using waiting Rooms
https://www.wcupa.edu/infoServices/d2lServices/d2lFacultyStaffHelp/waitingRoomsInZoom.aspx
Setting Zoom Passwords
https://www.wcupa.edu/infoServices/d2lServices/d2lFacultyStaffHelp/passwordEnabledZoom.aspx