On Wednesday, October 7 at 8pm, the VPN integration with DUO will be getting an upgrade. You will now see the same prompts as other applications when DUO MFA is requested. This will allow you to select the "Remember My Device" option for 60 days. We hope this improvement will be a welcome change to the VPN experience for remote access.
Please note: The VPN will not go offline during this upgrade.
If you have any questions, feel free to contact the Help Desk via Service Now. Here is a link that may also assist you with the new VPN experience. https://wcupaprod.service-now.com/kb_view.do?sysparm_article=KB0010932