Information Center Staff
Ruthanne Ellsworth is one of the first point of contacts in the Office of the President. She is responsible for greeting visitors to campus, answering and directing phone calls, mail circulation, scheduling meetings and maintaining the Philips Building calendar.
Senior Associate to the President
Rebecca Hook provides strategic leadership to the Office of the President. She represents the President to all internal and external constituency groups while providing leadership to six direct reports. She assists the chief of staff in overseeing the budget for the Office of the President and University Information Center; acts as the scheduler for the President; serves as the executive secretary to the Council of Trustees and ensures all meetings meet the state law covering public government meetings. She also ensures that all presidential report required by the State System are accurate and submitted in a timely fashion.
Writer/Researcher to the President
Margo McDonough is responsible for communications strategy and delivery for the Office of the President. She assists the President in researching and preparing oral remarks. She creates online and print communications for internal and external audiences to support the University's strategic plan and accurately reflect the University's mission, values and policies.
Executive Associate to the Chief of Staff and Deputy to the President
Lisa Montgomery provides executive support and manages the day-to-day operations for the Chief of Staff and Executive Deputy to the President. She frequently communicates and interacts with the Council of Trustees, president's cabinet and legislators. She serves as the facilitator coordinating meeting schedules, agendas, and minutes. Her duties also include a variety of operational issues providing research and writing reports. In addition, she serves as the liaison with the transportation services department related to the WCU Exton Shuttle service.
Information Center Staff
Kate Pawlowski manages the Information Desk at Philips Memorial Building. She greets visitors to campus, answers and directs phone calls, oversees building maintenance and maintains the Philips Building calendar. She also serves as an advocate for mental health awareness on campus as chairperson of WCU's Mental Health Awareness Committee and as one of Chester County's certified Mental Health First Aid Trainers.
Nancy Shipe provides administrative and clerical support to the President, Chief of Staff and Executive Deputy to the President, and Senior Associate to the President. She is the receptionist for the Office of the President, handles the processing of financial obligations, and assists in planning events.
Chief of Staff and Executive Deputy to the President
John Villella provides advice and counsel to the President. He serves as the liaison between the Office of the President and the Pennsylvania State System Office and external agencies and serves as the University Governmental Relations Officer, coordinating interaction with local and state governmental officials. On behalf of the President, he responds to stakeholder inquiries and requests. He also facilitates discussion between and among senior managers toward the completion of strategic goals and objectives.