Student Training

Ram Portal Tutorials

 

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Name Category Description Keywords
Register for Classes Registration, Plan, Videos The document linked to the title (left) provides step-by-step instructions for students to enroll, search, drop or withdraw for classes, or add/remove from a waitlist in RamPortal without having created a plan.  “Creating and Registering with a Plan” instructions will be provided in a separate video.   LAST EDIT DATE: 10/24/2024 The video below provides instruction to register without a plan.

 
Registering for Courses with a Lab or Co-Requisite   This video provides instruction to register for courses with co-requisites such as labs, etc. Navigating closed class, waitlist, pre-requisite/corequisite and reserve capacity errors for this situation are also included. LAST EDIT DATE: 11/14/2024

 
RamPortal Home Page Navigation Registration This document will guide the user through the RamPortal home page, which is the first step in accessing the WCU Student Information System and additional campus applications.  
Start of Term Tasks   This document provides instructions for students to complete their Start of Term Tasks in RamPortal which include reviewing personal information and financial aid awards, completing the Student Code of Conduct agreement, FERPA notice and Start of Term agreement. Your Start of Term agreement and completion of the Start of Term Tasks is critical to preventing the cancellation of your class schedule.  LAST EDIT DATE: 8/15/2024  
RamNet ID Network Account Set Up   After students have been accepted to  West Chester University and have paid the enrollment deposit, they'll be able to set up their West Chester University RamNet ID Network Account which provides access to WCU email, RamPortal, and more.   
Update My Personal Information

Personal Information, Preferred Name, Personal Pronouns, Pronouns, Gender, Identification, Gender, Email, Phone, Address

  This document provides instructions to view and update personal information including preferred pronouns, gender identity, preferred first name, email, phone number and address via the “My Personal Information” card on the RamPortal homepage.  Legal Name Change requests are found on a separate form (searchable on this page). LAST EDIT DATE: 8/27/2024  
My Personal Links - How to Add Links   This document provides instructions to add favorite links to the “My Personal Links” card on the RamPortal home page.  LAST EDIT DATE: 7/17/2024  
Enrollment Verification   This document provides instructions for students to view, save or print their Enrollment Verification Letter on the RamPortal homepage.  LAST EDIT DATE: 8/15/2024  
Browse Classes Registration This document will provide instructions for students to browse/search for classes from Fall 2024 and beyond in the RamPortal system.  
View Registration Dates Registration This document instructs students to view the window for their respective registration dates in RamPortal.  
Manage Holds & Tasks Registration This document instructs students on where to find and manage hold and task information in RamPortal.  
"Plan Ahead" for Registration in RamPortal Registration Similar to the "Shopping Cart" in myWCU, RamPortal's "Plan Ahead" tool allows students to explore courses and plan for their upcoming registration date. Up to three plans can be created and saved for reference when registering for classes.   
Accept Financial Terms & Conditions Registration Financial Terms and Conditions must be completed by any student who enrolls in a course.  
Drop or Withdrawal from a Class Registration This document will provide instructions for students to drop or withdrawal from a class.  
Degree Audit Registration This document provides instruction for students to access and navigate their Degree Audit. The Degree Audit allows you to see where the courses you have taken will fit into the overall set of degree requirements. It also allows you to track the progress towards degree completion, create a term-by-term plan of study, and explore how courses you have taken will fit into additional academic programs.  LAST EDIT DATE: 10/31/2024  
Advising Notes - How to View   This document provides instructions for students to view historical advising notes written prior to August 2, 2024 via the “Advising Notes” card and new notes entered after August 2, 2024, via the “Degree Audit” in RamPortal. LAST EDIT DATE: 10/21/2024  
Apply for WCU Managed Housing Housing Incoming first year and transfer students complete the housing application for WCU Managed residence halls.  
On Campus Housing Prerequisite Form Housing, Student Forms Students living on campus for the first time (in WCU Managed or USH Affiliated) are required to complete the On Campus Housing Prerequisite Form.  
Housing Charges - How to View, Pay and Apply Aid Housing This document will provide instructions for students to view, pay or apply aid to their housing charges via the University Housing Charges card on the RamPortal homepage.  LAST EDIT DATE 9/13/2024  
How to View My Schedule Registration This document shows students how to view their schedule in RamPortal.  LAST EDIT DATE: 8/28/2024  
Credit by Exam Form Student Forms Students can submit a request to earn credits for a course through Credit by Exam.  The student fills out the necessary portion of the form and submits it for approval. Before completing this form, make sure to discuss this option with your advisor and instructor who will oversee and evaluate your work. LAST EDIT DATE: 8/24/2024  
Independent Study Individualized Instruction Form Student Forms Students can submit a request to earn credits for a course through Independent Study/Individualized Instruction. The student fills out the necessary portion of the form and submits it for approval. Before completing this form, make sure to discuss this option with your advisor and instructor who will oversee and evaluate your work. LAST EDIT DATE: 8/24/2024  
Self Service Upload Document Form Student Forms Students can upload documents needed by the Registrar's Office, Financial Aid, and the College of Health Sciences using this form. The documents will be sent to the appropriate office, and you will receive an email upon successful submission. LAST EDIT DATE: 8/24/2024  
Academic Progress Pre-Plan Survey Student Forms Undergraduate students on any type of academic probation or warning are requested to fill out the Academic Progress Pre-Plan Survey via their RamPortal account. This will connect the student with their advisor to create a plan for academic success. LAST EDIT DATE: 8/25/2024  
Legal Name Change Request Form Student Forms A student may change their name to match their ID/SSN card because of a data entry error or a change is necessary after a marriage or divorce.  In either case, the form must be filled out completely and supporting documentation must be submitted.  LAST EDIT DATE: 8/24/2024  
Petition for Exception to University Policy (Graduate Students) Student Forms Graduate students understand that it is their responsibility to adhere to all published deadlines and policies, however, the university recognizes that sometimes life events throw stumbling blocks in our path. WCU is sensitive to students who find themselves facing urgent matters beyond their control. You can review those policies in the Graduate Catalog.  This document provides a list of circumstances to which this petition may be utilized, as well as instructions to complete the petition. LAST EDIT DATE: 8/25/2024  
Petition for Exception to University Policy (Undergraduate Students) Student Forms Undergraduate students understand that it is their responsibility to adhere to all published deadlines and policies, however, the university recognizes that sometimes life events throw stumbling blocks in our path. WCU is sensitive to students who find themselves facing urgent matters beyond their control. You can review those policies in the Graduate Catalog.  This document provides a list of circumstances to which this petition may be utilized, as well as instructions to complete the petition. LAST EDIT DATE: 8/25/2024  
Accelerated Bachelor’s to Master’s Degree Enrollment Request Form Student Forms This form is for undergraduate students (while working on their Bachelor's degree) to request a change of major to an accelerated program that leads to a graduate program. It is recommended that students discuss the completion of this form and their intent to pursue a graduate degree with their advisor before filling out this form. Students admitted to an accelerated program are provisionally accepted into the corresponding master's program and can continue directly into the graduate program following conferral of the undergraduate degree, conditional on satisfactory performance in prior courses. LAST EDIT DATE: 8/24/2024  
Term Withdrawal Form Student Forms This form is to be used by students to notify the University of their plan to withdraw from all classes for the term indicated and/or their plan to leave the University.  LAST EDIT DATE: 8/25/2024  
Bursar - Tuition Cost Calculator Bursar This tool can be used to estimate your costs for an upcoming semester/academic year. This is an estimate, not an official bill. Costs and fees are subject to change.  
Bursar - Payment Plans Bursar This link connects to the Bursar's Payment Plan page which provides payment plan options, information, and instructional videos.  
Bursar - Refunds  Bursar This link connects to the Bursar's Refunds page which provides information on  enrolling in direct deposit, which allows for quicker access to funds and to eliminate lost or stolen checks. A link to the Registrar Refund Schedule is also provided.  

Bursar - Understanding Your Bill Video

Bursar, Videos This link connects to the Bursar's office instructional video for understanding your bill.

 
Bursar - Enroll in a Payment Plan Video Bursar, Videos This link connects to the Bursar's office instructional video for enrolling in a payment plan.

 
Bursar - Enroll in a Direct Deposit Video Bursar, Videos This link connects to the Bursar's office instructional video for enrolling in direct deposit.

 
View My Campus Information

ID, email, campus information, campus email RamNet ID

  This document instructs students to view their ID numbers and WCU Email address information in RamPortal. LAST EDIT DATE 10/17/2024  
Apply for Graduation Graduation This document provides instructions for a student to apply for graduation or update a degree name via the “Graduation Application & Status” card on the RamPortal home page. Additional links for Commencement Information, Graduation Timeline and Graduation Requirements Policy can be found on this card as well. LAST UPDATE:11/19/2024  
How to View Placement/Test Scores   This document provides instructions for students to view their placement exam scores or navigate to take the placement exams.   
Students, please see your advisor for questions about selecting courses based on the placement exams.  LAST UPDATE: 11/14/2024
 
Ordering an Official Transcript or Replacement Diploma   This document provides instructions for current and former students to order an official transcript or a replacement diploma. Current classes that are in-progress and not yet graded will not show on transcript. If a term has recently ended, wait until grades are posted to order a transcript. LAST EDIT DATE: 11/5/2024 transcripts
View an Unofficial Transcript   This document provides instructions for current and former students to view their unofficial transcript via the Academic History card in RamPortal. Current classes that are in-progress and not yet graded will not show on transcript.  LAST EDIT DATE: 10/11/2024 transcripts
Update/Change Program (Major, Minor, Certificate)   This process is temporarily still performed via myWCU but will be moving to RamPortal in the very near future. The link to the left will take students to myWCU instructions. LAST EDIT DATE: 10/25/2024  
Add/Update Military Experience   This process is temporarily still performed via myWCU but will be moving to RamPortal in the very near future. The link to the left will take students to myWCU instructions. LAST EDIT DATE: 10/25/2024  
Co-Curricular Transcript   This process is temporarily still performed via myWCU but will be moving to RamPortal in the very near future. The link to the left will take students to myWCU instructions. LAST EDIT DATE: 10/25/2024  
View My Advisor   This document will show students where to locate their advisors and advisor contact information in RamPortal.  LAST EDIT DATE: 10/29/2024  
Transfer Credit Summary   This document provides instructions for current and former students to view their Transfer Credit Summary via the card in RamPortal.   LAST EDIT DATE: 11/14/2024  
Social Security Number Update   This document provides instructions for students to update their Social Security number via the RamPortal system. LAST EDIT DATE: 12/6/2024  
Grades - How to View In RamPortal

Grades, Grade

  This document provides instructions for students to view their grades in RamPortal.  
Grades & a selection for term will not appear until they have been finalized by the Registrar’s Office.  LAST EDIT DATE: 12/17/2024
 
Academic Forgiveness Form West Chester University recognizes that some students experience difficulty with academic performance due to any number of circumstances and as such their Grade Point Average may be a barrier for degree progression and attainment as well as subsequent career goals. To remove this barrier on an undergraduate student's ability to earn their certificate or degree, WCU offers several options in support of student success: the Course Repeat Policy, the Academic Forgiveness Policy, and the Academic Renewal Policy. This document provides instructions to complete the Academic Forgiveness Form. West Chester University recognizes that some students experience difficulty with academic performance due to any number of circumstances and as such their Grade Point Average may be a barrier for degree progression and attainment as well as subsequent career goals. To remove this barrier on an undergraduate student's ability to earn their certificate or degree, WCU offers several options in support of student success: the Course Repeat Policy, the Academic Forgiveness Policy, and the Academic Renewal Policy. This document provides instructions to complete the Academic Forgiveness Form. West Chester University recognizes that some students experience difficulty with academic performance due to any number of circumstances and as such their Grade Point Average may be a barrier for degree progression and attainment as well as subsequent career goals. To remove this barrier on an undergraduate student's ability to earn their certificate or degree, WCU offers several options in support of student success: the Course Repeat Policy, the Academic Forgiveness Policy, and the Academic Renewal Policy. This document provides instructions to complete the Academic Forgiveness Form. West Chester University recognizes that some students experience difficulty with academic performance due to any number of circumstances and as such their Grade Point Average may be a barrier for degree progression and attainment as well as subsequent career goals. To remove this barrier on an undergraduate student's ability to earn their certificate or degree, WCU offers several options in support of student success: the Course Repeat Policy, the Academic Forgiveness Policy, and the Academic Renewal Policy. This document provides instructions to complete the Academic Forgiveness Form. West Chester University recognizes that some students experience difficulty with academic performance due to any number of circumstances and as such their Grade Point Average may be a barrier for degree progression and attainment as well as subsequent career goals. To remove this barrier on an undergraduate student's ability to earn their certificate or degree, WCU offers several options in support of student success: the Course Repeat Policy, the Academic Forgiveness Policy, and the Academic Renewal Policy. This document provides instructions to complete the Academic Forgiveness Form. West Chester University recognizes that some students experience difficulty with academic performance due to any number of circumstances and as such their Grade Point Average may be a barrier for degree progression and attainment as well as subsequent career goals. To remove this barrier on an undergraduate student's ability to earn their certificate or degree, WCU offers several options in support of student success: the Course Repeat Policy, the Academic Forgiveness Policy, and the Academic Renewal Policy. This document provides instructions to complete the Academic Forgiveness Form.  West Chester University recognizes that some students experience difficulty with academic performance due to any number of circumstances and as such their Grade Point Average may be a barrier for degree progression and attainment as well as subsequent career goals. To remove this barrier on an undergraduate student's ability to earn their certificate or degree, WCU offers several options in support of student success: the Course Repeat Policy, the Academic Forgiveness Policy, and the Academic Renewal Policy. This document provides instructions to complete the Academic Forgiveness Form.  LAST EDIT DATE: 10/30/2024